Volume-XII, Special Issue, April 2026 |
Library Collections and User Services in Higher Education: A Study of Jamia Millia Islamia Sheetal, Research scholar, Dept. of Library and Information Science, University of Delhi, Delhi, India |
Received: 05.04.2026 | Accepted: 09.04.2026 | Published Online: 10.04.2026 | Page No: 482-494 | ||||
DOI: 10.29032/ijhsss.vol.12.issue.specialW.315 | |||||||
ABSTRACT | ||
The main backbone of the libraries lies in their quality-based collections and services. The Jamia Millia Islamia is a central university established in 1920. In NIRF 2025, JMI ranks 4th in the University category and 13th overall, reflecting the university's strong support for teaching, learning, and research. The library of JMI, Dr Zakir Husain Library, provides up-to-date collections and quality-based services to its patrons. The main purpose of this study is to determine the types of collections and services offered by JMI. To check the General Facilities offered by the university library, to check the awareness about the collection and services, to know the Sources Preferred by users to obtain the information, to check the present status of library print and electronic collection in the University of JMI, and the services being offered by the university to its patrons. The data were collected through a questionnaire from 102 students, research scholars, Faculty, and alumni of the University of Jamia Millia Islamia. The study revels maximum number of users with 55.88% agree with “library have strong Print and electronic collection”, maximum number of users 53.92% prefer both (print and electronic) to obtain the information, the study shows in the print collection the Books used by maximum number 91.17% and in the category of E-resources the higher number of users 87.25% used E-books and maximum number of users 48.03% found Helpful of Staff Attitude and Behavior so, here the main object of this paper bring understanding about the collection and services and Promote the use of electronic collection for the quicky and convenient access of the resources. The study also recommended a few Suggestions to strengthen the collection and services in Dr Zakir Husain Library of JMI. | ||
Keywords: Library Collection and Services, Quality-Based Collection, JMI (Jamia Millia Islamia), Zakir Husain Library |